This powerful, surprisingly simple tool will sharpen your edge and help your team or business grow faster. Hi, Everyone. With fiscal year 2026 wrapped up for many on June 30th, you may be thinking about where to invest for the year ahead. Use value mapping. It's customer-centered and shows you exactly where to focus your resources for maximum impact. Here's how it works, starting with a customer delight mindset. Identify your top 5-10 Value Drivers (I've used 7 in my